CAS Comprehensive Auto Solutions
The contract is just the beginning.The real service is getting the claim paid.
Thomas King has spent 34 years in dealerships: service drive, sales floor, F&I office. He goes where other agents never go: into your shop, with your writers, making sure claims get approved and the money comes back to your store.
Most denied claims aren't denied over coverage. They're denied over paperwork: how the claim was submitted.
Call or text him directly: 510-566-5760, the founder, not a phone tree.
01 The Difference
Coverage isn't the problem. Submission is.
Wrong language. Missing documentation. The wrong sequence, in the wrong order, to the wrong person. The repair is covered, but the submission gets it kicked back, and your service drive eats the loss. As a true consultant, Thomas trains your entire service department to be more efficient and effective when submitting claims.
Thomas goes to the shop.
Not to sell anything. He sits down with the service advisors and walks them through how to submit a claim so it gets approved: what to write, what to document, who to call, and in what order. He speaks their language because he has stood behind that counter.
Then he stays on it.
When a claim stalls, he picks up the phone himself. Your writers aren't left arguing with an adjuster they've never met, and your customer isn't standing in the lane waiting on an answer nobody's chasing.
Typical tech knows how to communicate with vehicles, but not with people. At CAS, we do what they can't do.
Thomas King · Founder & CEO02 Availability
Does your current agency answer the phone?
Thomas has taken calls at eleven at night. Weekends. Not because a contract requires it. When your sales department, F&I, or even your service drive needs to reach someone, Thomas will always answer the phone.
We're here to service your account when it's important to you, not when it's important to us.
Thomas King · Founder & CEOSome agencies come around when it's time to collect. That is a different business than this one.
03 What Comes With Him
A second set of experienced eyes on your business.
While Thomas is figuring out which programs actually fit your store, he's also seeing your operation up close. After 34 years across dealership floors, F&I offices, and the consumer side of the industry, he knows what separates the stores that thrive from the ones that struggle.
So he'll tell you what he sees: smart moves worth keeping, and things worth a second look. That comes standard.
His strength is how he handles the work: no names, no specifics, no dealership's playbook ever shared. What he brings is true automotive pattern recognition, built from Autotrader, media, warranty companies, and every department inside the store, delivered with the same confidentiality you expect from a doctor or attorney. Dealers trust him because he's a real consultant.
04 The Background
Thirty-four years, and every one of them on your side of the desk.
Thomas didn't arrive at dealer services from insurance. He came from the dealership, and from the consumer side that sends buyers through your door.
He has watched a customer walk over an older unit nobody had a product for. He has seen a service department quietly eat the gap between its posted rate and what a program was willing to pay. He knows how the deal is structured, how the claim is submitted, and how the buyer shopped you before they ever pulled onto the lot.
05 How CAS Fits
The same judgment decides how CAS fits your store.
What Thomas brings you depends entirely on the kind of store you run. The fit isn't one-size. It's built around your inventory and how you sell.
Franchise Dealer
We're the secondary.
Your primary program covers new inventory. CAS handles the used and certified units that generate more claims than your primary should ever carry, protecting that loss ratio while monetizing the vehicles it was never built for.
Independent Dealer
We're the whole back end.
Every vehicle on your lot is used, so there's no primary to defer to. CAS becomes your complete back-end solution: the right coverage matched to your inventory, your price points, and your customers.
Ten minutes will tell you whether this fits.
Bring your posted labor rate and a rough monthly contract count. Thomas will tell you straight whether he can help, and if he can't, he'll say so.