CAS Comprehensive Auto Solutions
The contract is just the beginning.The real service is getting the claim paid.
Thomas King has spent 34 years in the car business: the service drive, the sales floor, and the F&I office. He goes where most agents don't: into your shop, with your writers, working to get claims approved and the money back to your store.
In that time, he has seen more claims kicked back over how they were written up and submitted than over what was covered.
Call or text him directly at 510-566-5760. You get the founder, not a phone tree.
The Difference
Coverage is rarely the problem. Submission is.
Wrong language. Missing documentation. The wrong steps, in the wrong order, to the wrong person. The repair is covered, but the submission gets it kicked back, and your service drive eats the loss. Thomas trains your entire service department to submit claims the right way, the first time.
Thomas goes to the shop.
Not to sell anything. He sits down with the service advisors and walks them through how to submit a claim so it has the best shot at approval: what to write, what to document, who to call, and in what order. He speaks their language because he has stood behind that counter.
Then he stays on it.
When a claim stalls, he picks up the phone himself. Your writers aren't left arguing with an adjuster they've never met, and your customer isn't standing in the lane waiting on an answer nobody's chasing.
Your techs know how to talk to vehicles. We know how to talk to the people who pay the claim.
Thomas King · Founder & CEOAvailability
Does your current agency answer the phone?
Thomas has taken calls at eleven at night. Weekends. Not because a contract requires it. When your sales department, F&I office, or service drive needs someone, Thomas picks up. If he's with another dealer when you call, you'll hear back from him that same day.
We're here to service your account when it's important to you, not when it's important to us.
Thomas King · Founder & CEOSome agencies come around when it's time to collect. That is a different business than this one.
What Comes With Him
A second set of experienced eyes on your business.
While Thomas is figuring out which programs actually fit your store, he's also seeing your operation up close. After a career across dealership floors, F&I offices, and the consumer side of the industry, he knows what separates the stores that thrive from the ones that struggle.
So he'll tell you what he sees: smart moves worth keeping, and things worth a second look. That comes standard.
What he shares is pattern-level insight, built across dealership floors, F&I offices, and the platforms buyers shop on. He never names a store, never shares specifics, and never passes along another dealer's playbook. It's the same discretion you'd expect from a doctor or an attorney, and it's why dealers are comfortable letting him see how they operate.
The Background
A career spent on your side of the desk.
Thomas didn't arrive at dealer services from insurance. He came from the dealership, and from the consumer side that sends buyers through your door.
He has watched a customer walk away from an older unit because nobody had a product for it. He has seen a service department quietly eat the gap between its posted rate and what a program was willing to pay. He knows how the deal is structured, how the claim is submitted, and how the buyer shopped you before they ever pulled onto the lot.
How CAS Fits
That same experience shapes how CAS fits your store.
What Thomas brings you depends on the store you run: your inventory and how you sell.
Franchise Dealer
We're the secondary.
Your primary program covers new inventory. CAS handles the used units, certified or not, that generate more claims than your primary should ever carry. Your loss ratio stays protected, and you can offer coverage on cars you couldn't before. More back-end gross for you, and a customer who drives off covered.
Independent Dealer
We're the whole back end.
Every vehicle on your lot is used, so there's no primary to defer to. CAS becomes your complete back-end solution: the right coverage matched to your inventory, your price points, and your customers.
Ten minutes will tell you whether this fits.
Bring your posted labor rate and a rough monthly contract count. Thomas will tell you straight whether he can help. If he can't, he'll say so.